Victims’ Voice

View our Victim and Witness-related reports and consultations in our Downloads section.

Voice, our pioneering support service for victims and witnesses of crime, provides people with an integrated support service, up-to-date information from the police, court service or any other relevant external agency and ensures a seamless journey through the criminal justice system.

PrintNorthamptonshire is the first county to launch such a scheme and we are proud to be leading the way when it comes to supporting victims of crime.

This is just the start. The experience of victimisation is highly diverse, and we plan to continually engage with different groups of victims to seek feedback on services provided by the police and across the criminal justice system, so that we can continue to develop and improve these.

Since Voice was originally launched in 2014, we have added to the service through the creation of two new support streams.

Voice: Road Harm

PrintVoice: Road Harm is an extensive support service specifically designed to aid victims of road-related trauma. The resource provides assistance to both victims of distressing road-related incidents and their families, in order to help them recover from both the physical and psychological impact of their experiences.
Delivered by Assist Trauma Care, Voice: Road Harm sees victims and their loved ones able to access support services including specialist face-to-face therapy by trained trauma care professionals and a telephone helpline providing emotional and practical support, and has been designed following feedback from previous service users.

Voice: Children and Young People

Voice: Children and Young People is a free service which has been created to deliver specialist age-related support to youngsters in the county.

Print Young people have higher rates of victimisation than society as a whole across a number of types of crime, however they are also less likely to report these crimes to the police or anyone else deemed to be in a position of authority, including parents and teachers.

This enhanced support service is available to children and young people with or without referral, operating on a confidential basis, where information is only passed on to the police if consent is given.

Voice: Children and Young People also provides access to specialist therapeutic services, such as play therapy and psychotherapy.

For more information on Voice and how it can support you, visit or call 0300 303 1965.

The following documents outline the Police and Crime Commissioner’s intentions to commission services for Voice in 2016: