Office of Police and Crime Commissioner Launches Voice: RoadHarm to Support Victims of Road Traffic Accidents

The Office of the Police and Crime Commissioner for Northamptonshire has today launched Voice: RoadHarm, a new and extensive support service for victims of road-related trauma.

The new resource will provide assistance to both victims of distressing road-related incidents and their families, in order to help them recover from both the physical and psychological impact of their experiences.

Delivered by ASSIST Trauma Care, the service will see victims and their loved ones able to access support services including specialist face-to-face therapy by trained trauma care professionals and a telephone helpline providing emotional and practical support.

The service has been specifically tailored to offer the support needed by victims of road-related crime, and has been designed following feedback from previous service users.

Adam Simmonds, Northamptonshire Police and Crime Commissioner, said:

“Putting victims at the heart of the criminal justice system has been one of my main aims since being voted in to office and I’m delighted that we can offer further specialist support to victims with the launch of Voice: RoadHarm.

“With the creation of the Voice service we have significantly improved the support we are able to offer victims, witnesses and those affected by crime, and Voice: RoadHarm is another strand to this that will see people receive a better standard of care when they need it.

“Too often road victims have been ignored and this service aims to address this imbalance”

Linda Lee, Chair of Voice, said:

“I have seen at first hand the devastation caused to bereaved families and those who have suffered life changing injuries as a result of road traffic accidents.

“The public, the criminal justice system and often victims themselves do not recognise that they can also be victims of crime –the term accident can be misleading.

“Families need help not only to come to terms with their loss and to deal with physical and mental injuries but also to assist them through any legal processes that follow. The launch of this service will offer that much needed support”

The overall aim of the partnership between Voice and ASSIST Trauma Care is to ensure that victims and witnesses of road trauma in Northamptonshire receive the general and specialist support they require at the time they need it.

The key objectives are to ensure that victims and witnesses of road trauma:

  • Receive a service that is tailored to their needs and preferences
  • Receive appropriate information and advice and the level of support needed to cope and recover
  • Are treated in a respectful, sensitive, professional and non-discriminatory manner
  • Are supported, where appropriate, through their participation in criminal proceedings

Anyone wishing to access Voice: RoadHarm can do so via the Voice website, at, or by calling Voice on 0300 303 1965.